Dear Dr. Oz and Staff,
In 2013, you had a great show on "How to Turn Back Ten Years" of aging by using secrets from doctors who were plastic surgeons -- Dr. Madhere and Dr. Rogers.
Their secret for looking ten years younger without plastic surgery? Topical Vitamin C Serum. Just as we do, they both described the amazing ability of vitamin C to repair damaged skin. What really helped was Dr. Rogers clearly stated to look for a vitamin C serum this way:
"You need to find something that has L-Ascorbic Acid or Ascorbic Acid in it. That's the active ingredient that is the most active ingredient. There other forms of vitamin C that aren't necessarily very active."
He also talked about stability and freshness and concentrations. Excellent show, excellent advice.
At that time, NuFountain was selling one of the only L-Ascorbic Acid serums on Amazon: C20. The product is made when ordered to assure it is fresh and effective. We were the Number One skin serum product on Amazon when your show on C serums aired. Within hours, our orders skyrocketed by several thousand percent. The word was out and people found the exact type of vitamin C serum your experts recommended.
But, also watching were hundreds of "marketers" who monitor your show for such information and product areas that are new. Those marketers, within two months, obtained ready-made serums from China, labeled them in the US, and began selling them on Amazon. Suddenly, there were hundreds of serums competing with the one real L-Ascorbic Acid, made-fresh-when-ordered serums, C20 and C10 from NuFountain.
The problem was that since L-Ascorbic acid is perishable, it spoils when stored in warehouses or on store shelves. So, they were very clever and used SAP (Sodium Ascorbyl Phosphate) instead of L-Ascorbic Acid. SAP has a shelf life of several years because it's not an "active" and not an actual vitamin C. ONLY L-Ascorbic Acid is vitamin C and legally can be called that. SAP is a derivative that portends to stimulate the production of L-Ascorbic Acid in skin, although there is zero clinical proof of that.
ALL the SAP serums called themselves Vitamin C Serum. They aren't. They are not what was recommended on your show, but they all claimed "as seen on Dr. Oz." in their descriptions.
We learned that this phenomena is called "The Oz Effect." People who never touch or use a product they sell watch for opportunities to market products mentioned on your show. They take full advantage of your recommendation, but not always with safe products.
Because of this, NuFountain has left Amazon, and now has a powerful skin health destination site and store. We make videos that inform people about C serums and skin health overall on our Roku channel. We refuse to be associated with the SAP serums that certainly are not repairing skin, and we think they may harm skin due to suspect suppliers.
In this letter to you, we ask that an "Update" to segments such as the one about C serums would help solve such a nightmare. We're talking about the skin health of your audience and America.
As a person dedicated to truthful information about skin health, I would be happy to appear on your show and share that after 14 years, we've heard from thousands of users who have ordered our serums over and over. Some, more than 100 times so far. Most all state: "I'll use your serum the rest of my life."
How many skin care products are used for life? Sunscreen; hopefully. C20 by people who use it correctly; definitely.
If not me, then have doctors talk about how L-Ascorbic Acid remains the skin identical proven by all clinical testing to repair skin and think about sharing that companies such as NuFountain exist and do right.
Dr. Oz, it's time you give the "Oz Effect" opportunists the boot! Stop them from damaging skin health and distorting the excellent information you present every show.
I'm here to appear on-air or to help. NuFountain is alone in its crusade to help people who may be afraid to get a job or meet someone because their skin is damaged. To make people feel good about their looks and skin. Please join with us in correcting the misinformation that SAP serums aren't vitamin anything.
Terry UlickFounderNuFountain Skin Health
CUSTOMERS: Please help us tell Dr. Oz YOUR story of how L-Ascorbic Acid has changed your skin, and your life.
Write to him at:
share-story - The Dr. Oz Show (doctoroz.com)
12/1/2020: Expanding its reach to consumers on the benefits of using NuFountain Skin Health products, the company has a developed a series of videos on the change from covering up skin problems with often harmful cosmetics, to using natural products, specifically L-Ascorbic Acid to bring skin back to a healthy state where makeup is not needed.
Leading a revolt against cosmetic companies and their use of ingredients that are not needed, often harm skin, and use ingredients that are from China where all such ingredients are tested on animals, the company is producing inspirational videos to encourage people to care for their skin and look beautiful naturally.
Founder and Owner Terry Ulick stated: “Video is the best way to communicate not only information, but inspiration. We are growing our library of how-to skin care videos to include amazing videos that show real beauty, inner-strength and personal care as part of a long and healthy life. The reaction has been amazing, and people are realizing that we are much more than a product company. To reach out, we’ve taken our videos and developed a Roku Channel that is free to view from a Roku box or Roku TV. Our goal is to inspire people to have healthy, beautiful skin again. This increases our reach as Roku has become the standard gateway to streaming video.”
Any Roku user can go to their Roku TV, select “Streaming Channels,” then “Search,” and simply search “nufountain.” It will appear and they can add it to their Roku channels on their home screen.
10/18/2020: At a time when more merchants are making the move to online stores such as Amazon or Wal-Mart, NuFountain is waving a not-so-fond farewell to its former homes.
In October, 2020, NuFountain launched its own online retail site, www.c20store.com and its off to a tremendous start. Featuring more information and content about its products — and special offers — its just in time as NuFountain plans on dramatically expanding its famous C20 brand of skin health products.
According to Terry Ulick, Owner:
”Twelve years ago we created a whole new category on Amazon for vitamin C serums. We believed that unlike the few available at that time costing over $100, that a better product, at a price anyone could afford, would bring the benefits of vitamin C serums to a whole new market. It did. Today, with over 3,000 serums calling themselves vitamin C products, NuFountain broke open the market of what has become a ‘must have” skin care product. Vitamin C” Stated Terry Ulick, founder and owner of NuFountain LLC. “We broke the price barrier, but also understood why C serums were virtually marooned in spas and doctors offices. A real vitamin C serum has to be made of real L-ascorbic acid. It’s highly unstable and can’t sit in a warehouse or on a shelf. Selling only online, we innovated making serums fresh when ordered. That changed everything. It got us featured in the Dr. Oz. show and we became the number one seller in facial and skin care for a long time.”
With the success of the NuFountain C20 line of serums can imitators who claimed to sell a vitamin C serum, but were really selling SAP serum, which contains no vitamin C at all. Today, the top 2,000 vitamin C serums on Amazon contain no vitamin C — which must be l-ascorbic acid.
”We want people to get the real thing — l-ascorbic acid serums. Amazon allows SAP serum sellers to be listed as l-ascorbic acid. Calling SAP serums "vitamin C serums," is an unfair trade practice and violates truth in labeling laws and FDA regulations according to Ulick.
”There comes a time when scammers take over. That has happened on Amazon so we got out of there. We are creating a legitimate, educational and engaging site for people who care about their skin.” concluded Ulick.
All of NuFountain C20 serums have a new home free from deceptive and misleading information. With hundreds of thousands of users over the last twelve years, repeat customers will find C20 easily by visiting www.c20store.com for all products and how-to videos..
10/16/2020: “When people talk about vitamin C — whether in foods, ingested or applied on their skin, they are using the household name 'vitamin C'. What they are actually referring to is l-ascorbic acid, the real name for what we all call vitamin C.” stated Terry Ulick.
With the rise in popularity of vitamin C serum skin care spearheaded by NuFountain twelve years ago, the unstable nature of a true l-ascorbic acid serum made it virtually impossible for most marketers to sell l-ascorbic acid serum as it would oxidize and spoil long before it reached consumers. With a number of purely synthetic ingredients that purport to promote the body to enhance production of its own ascorbic acid (and there is no clinical proof of that), today, most all serums called vitamin C serums actually don’t contain any vitamin C at all. Reading ingredients on the bottle which are never promoted in descriptions, a buyer will find names like SAP — but not the real thing: L-ascorbic acid.
Ulick said he feels bad for consumers as the labels are not truthful, and wants to educate them that only l-ascorbic acid serums have been clinically tested and proven to repair damage to skin from UV exposure from the sun and other types of pollutants.
”We took a stand. We don’t want to be part if the deceptive practices of serums that claim to be real vitamin C, but aren’t. As of now, you won’t find the term ‘vitamin C“ on our products or information. We are using the correct, legal, clinical name: L-ascorbic acid serum. We owe it to customers to be truthful about what they are putting on their skin. Our serums are the best anywhere because they use l-ascorbic acid and are made fresh when ordered."
Read about the benefits of using a genuine l-ascorbic acid serum in the research conducted at the Cleveland Clinic research link below.
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